Retail Customer Policies
At Aroma Garden Perfume, we value our partnership with retailers across the United Arab Emirates, and we are pleased to offer exclusive deals and discount programs to enhance your business. Our Retailer Deals are designed to provide you with premium perfume products at competitive prices, allowing you to delight your customers and boost your sales.
We recognize the diverse needs of businesses and entrepreneurs seeking to enhance their offerings with premium perfume products.β
1. Order Processing:
- Processing Time: Orders will be processed within [insert number] business days from the date of purchase.
- Order Confirmation: You will receive an order confirmation email once your order is successfully placed.
2. Shipping Information:
- Shipping Destinations: We currently offer shipping services exclusively within the United Arab Emirates.
- Shipping Time: Please allow 1-2 business days for delivery within the UAE. Shipping times may vary depending on your location.
- Shipping Costs: Shipping costs will be calculated at checkout. Enjoy complimentary shipping on orders above 250AED.
3. Returns and Exchanges:
- Return Policy: If you are not satisfied with your purchase, you may return it within 30 days of receiving the order. Please refer to our detailed Return Policy for more information.
- Exchange: We offer exchanges for defective or damaged items. Contact our customer service team at [email protected] for assistance.
4. Quality Assurance:
All our perfumes are sourced from reputable fragrance houses, ensuring authenticity and quality. If you have any concerns about the quality of your purchase, please reach out to our customer service team.
Aroma Garden Perfume's
Wholesale Customer Policies
1. Wholesale
Account Setup:
- Application Process: To become a wholesale customer, please fill out our Wholesale Application form. Approval is subject to verification of business credentials.
- Account Access: Once approved, you will gain access to our wholesale catalog and pricing.
2. (MOQ)
Minimum Order Quantity:
MOQ Requirement: A minimum order quantity may apply for wholesale orders. Please refer to our wholesale catalog for specific details.
3. P & D:
Pricing and Discounts:
- Competitive Pricing: Benefit from competitive wholesale pricing on our entire product range.
- Discounts: Enjoy exclusive wholesale discounts and promotions available only to our wholesale customers.
4. Order Fulfillment:
- Processing Time: Wholesale orders will be processed within [insert number] business days from the date of order placement.
- Shipping: Shipping costs for wholesale orders will be calculated based on order size and destination. Please contact our wholesale support team for a shipping quote.
5. Returns and Damages:
- Returns: Wholesale orders are subject to our wholesale return policy. Please review our detailed [insert link] Wholesale Return Policy for more information.
- Damages: Report any damages or defects within [insert number] days of receiving your wholesale order. Our team will assist you with replacements or refunds.
6. Customer Support:
For any wholesale inquiries or assistance, please contact our dedicated wholesale support team at [email protected] or
π+971 52 551 0002, +971 52 551 0003.